I've chosen the user-centered framework, which contains the following steps:
Understand - Specify - Design - Evaluate
1. Understand
I started with asking questions:
What should be built?
An app that connects senior residents that live in the same private community.
What are the user’s problems?
- It’s hard to communicate with neighbors just via phone or personally
- It’s complicated to follow all the events from different sources (newspaper, tv, phone, friends, radio)
- It’s not possible to vote on community initiatives without a personal presence
- User may forget to call a repairman, or forget when the appointment is scheduled
How can we solve them?
- By adding a messenger to this app, with the ability to type and to record voice messages
- By adding a section with events’ calendar that will unite all important events in one place, and with ability to vote
- By creating a menu with simple service booking and a reminder about the following meeting