I've chosen the user-centered framework, which contains the following steps:

Understand - Specify - Design - Evaluate

1. Understand

I started with asking questions:

What should be built?

An app that connects senior residents that live in the same private community.

What are the user’s problems?

• It’s hard to communicate with neighbors just via phone or personally
• It’s complicated to follow all the events from different sources (newspaper, tv, phone, friends, radio)
• It’s not possible to vote on community initiatives without a personal presence
• User may forget to call a repairman, or forget when the appointment is scheduled

How can we solve them?

• By adding a messenger to this app, with the ability to type and to record voice messages
• By adding a section with events’ calendar that will unite all important events in one place, and with ability to vote
• By creating a menu with simple service booking and a reminder about the following meeting